ralianexor Privacy Policy statement

Responsible handling of your personal and financial information

Introduction to data protection

Your privacy is important to us. We explain how your personal, financial, and usage data are collected, processed, and protected on ralianexor.

This policy applies to visitors and clients using our site or engaging with our consultation services in Australia.

How we collect your data

We collect data directly from you and through automated technologies such as cookies for compliance and support purposes.

Directly provided information

  • Submitting enquiry or contact forms
  • Providing consultation feedback
  • Supplying billing and identification documents
  • Communications with client services
  • Updating personal preferences

Automatic information collection

  • Analytics and technical logs from your devices
  • Cookie-based website activity
  • Browser and connection type
  • Audit activity for compliance
  • Use of security measures for fraud prevention

How we use your data

Your information is processed to deliver, improve, and secure our services in compliance with Australian regulations.

  • Delivering consultation or enquiry responses
  • Improving service quality and client communications
  • Customising your client experience
  • Ensuring compliance with legal obligations
  • Performing technical and administrative monitoring
  • Protecting fraud and data security
  • Conducting analytics for service refinement

Our commitment: ralianexor will always protect your information and manage it according to strict Australian data standards and relevant legal frameworks. Access is limited to authorised individuals only.

Data sharing and security

Data may be shared with trusted service partners as required for compliance, technical support, or regulatory reporting.

Our service providers

We choose partners who meet required data protection standards and ensure they only use your data for authorised purposes.

Legal and regulatory duties

We may disclose information to lawful authorities if required by regulation or investigation.

Anonymous statistics usage

Aggregate, non-personal information may be used for analytics or service improvement.

Your rights and choices

Request access, correction, deletion, or restriction of your information, or object to certain processing as required by law.

  • Request access to your personal information
  • Request correction of inaccurate data
  • Ask for deletion where legitimate
  • Request data in portable format
  • Object to certain processing activities
  • Request restriction under certain grounds

Contact us for questions or to exercise your data rights. We reply in accordance with Australian privacy law.

Data security and storage

ralianexor uses technical and organisational measures to protect your information from misuse or unauthorised access.

Technical security measures

  • Encryption of personal data in transit and storage
  • Multi-factor authentication for team access
  • System firewalls and regular risk reviews
  • Data backup and disaster recovery tests

Organisational measures in place

  • Staff privacy and compliance training
  • Role-based access controls
  • Ongoing audit and compliance reviews
  • Immediate escalation of privacy incidents

Data retention and deletion

Data is retained only for as long as necessary to fulfil legal, regulatory, or client service obligations.

  • Stored while account remains active
  • Kept for consultation duration
  • Retained based on legal requirements
  • Held per regulatory obligations
  • Held until opt-out or consent withdrawal

Requests for earlier deletion are always considered.

International data transfers

If personal data is transferred outside Australia, safeguards are used to protect it according to legal standards.

  • Standard contract clauses
  • Data protection agreements
  • Due diligence on overseas providers
  • Requiring equivalent security commitments

Cookies and similar technologies

Cookies are used for authentication, analytics, site functionality, and compliance. See our Cookie Policy for details.

Types of cookies used

  • Required for website operation
  • Analyse usage for improvements
  • Enable preference settings
  • Support advanced features

You can control cookie preferences in your browser or our consent tool.

Notification of changes

This policy is periodically reviewed and updated. Users will be notified about major changes affecting their information.

  • Update on the policy banner
  • Site-wide announcements
  • Direct email to affected users
  • Documentation on this page

Regularly review this policy for the most current version.

Contact the privacy team

Reach out with any privacy questions or requests.

ralianexor

365 Little Collins St, Melbourne, VIC 3000 Australia

Phone: +61-7-8069-7669

Email: content@ralianexor.sbs

Policy last updated September 12, 2025

Effective from September 12, 2025